* To coordinate with the cloud companies or SaaS providers
* Monitor network performance, troubleshoot connectivity issues, and ensure network security.
* Monitor server performance, manage user access and permissions, and apply security patches and updates.
* Create and manage user accounts and access rights.
* Provide technical support to users, address their IT-related issues, and offer training when necessary.
* Implement security measures to safeguard the organization’s IT infrastructure, including firewalls, antivirus software, and intrusion detection systems.
* Regularly update and patch software to protect against vulnerabilities.
* Create and enforce IT security policies and guidelines.
* Set up and manage data backup systems to ensure data integrity and availability.
* Develop and implement disaster recovery plans to minimize downtime in case of system failures.
* Install, update, and maintain software applications across the organization.
* Ensure proper licensing compliance for all software.
* Procure, install, and maintain hardware components, such as computers, printers, and peripherals.
* Diagnose and repair hardware issues as needed.
* Monitor system performance and identify bottlenecks or areas for improvement.
* Optimize systems for efficient operation and resource utilization.
* Maintain accurate and up-to-date documentation of the organization’s IT infrastructure, including network diagrams, system configurations, and user guides.
* Collaborate with various departments to understand their IT needs and provide appropriate solutions.
* Participate in strategic planning to align IT infrastructure with the organization’s goals.
* Work with technology vendors to procure hardware, software, and services.
* Evaluate vendor proposals and solutions to determine their suitability for the organization’s needs.
* Stay up-to-date with technological advancements, industry trends, and best practices in IT administration.
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