About Client: – “It is an Indian telecommunications company. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, and the Government of India.It is the exchange of information over significant distances by electronic means and refers to all types of voice, data and video transmission.
No. of Requirements – 1
Education: B.E(ENTC)
Experience: – 0 to 1Year.
Designation/Title: Network Engineer
Certifications
Preferable: CCNA
Job Description:
To support customers for the daily down calls, service degradation cases, and service requests.
Perform First level troubleshooting followed by timely updates to the customer within the prescribed turnaround time (TAT).
Following up with client’s internal teams for resolution & support.
Following up with the customer for customer-end dependency cases.
Follow up with customers to clear permission issues for last-mile migration.
Escalation within internal teams for timely restoration of customer services.
Escalation within customer teams for timely restoration of customer services.
Use of internal tools for troubleshooting the issues.
Good communications skills
Basic knowledge of IP and transmission network
Salary Budget: – 2.25LPA
Location:– Pune
Employment Type: – Fix Term Contract
Payroll: – Lobo Staffing Solutions Pvt. Ltd.
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Job Summary
Posted On:
03-Sep-2023
Function:
Technology – Hardware & Networking
Industry:
Telecom
Location:
Pune
Employment Type:
Full Time
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