Job Description
NOC Data + SDWAN
The Technology Operations – Network Engineer leads medium to small projects involving the operational support and deployment. level 1.5 technical support of LAN/WAN, information technology.
24/7 Network operations.
Handling and following up with Internet service provider issues.
Troubleshooting ISP issues, Site issues.
Troubleshooting store related Network infrastructure issues.
hands on experience on Cisco Router, Switch , FW, Load balancers.
Hands on experience on Service now and Ticketing Tools
Hands on experience on SDWAN technology and Silverpeak Orchestrator
Hands on experience on ARUBA Wireless.
IP Routing fundamentals
Routing protocols –
EIGRP
OSPF
BGP/iBGP/eBGP
Experience in network infrastructure planning, design, and implementation, operational Support.
Additional Preferred Qualifications
Experience in the design and implementation of complex network infrastructure solutions.
Experience working with network diagnostic and management tools.
Experience in the configuration and management network routers and switches.
Experience in firewall and/or security platform design and implementation.
Experience working with load balancing technologies.
Experience in the design and implementation of IP services, DNS, and/or DHCP solutions.
Cisco Certified CCNA/CCNP any one is mandatory.
Job Summary
The primary purpose of this role is to support operational health (performance, availability, interoperability, reliability) of Lowe’s Technology Systems. This includes providing first and second-level support for enterprise systems.
This role delivers infrastructure solutions in support of components of larger project-based solutions.
The individual in this role assists more senior level engineers with infrastructure planning, engineering, and architecture, and works with Business Units to ensure solutions meet or exceed business requirements.
At times, this role may deliver work on a smaller component scale independently, with a high level of autonomy.
The individual in this role must be comfortable suggesting, promoting, and using published standards to minimize environment complexity and ensure regulatory and license compliance.
The individual in this role works the hours and schedule required to support the enterprise and may be on call and/or work alternate schedules to meet the needs of the department.
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