Oversee the development, performance, delivery, and maintenance of all IT hardware and software, ensuring they meet the organization’s needs and objectives.
Act as the technical owner of IT and SAP solutions, collaborating closely with end users, CTMs, and functional heads to optimize system functionality and efficiency.
Safeguard the security of data, network access, and backup systems to protect the organization from potential cyber threats and data loss.
Ensure strict adherence to IT policies and procedures, promoting a culture of compliance among the IT team and end users.
Manage the annual budget for IT operations, making data-driven decisions to ensure cost-effectiveness while meeting technological requirements.
Identify problematic areas within the IT infrastructure and implement strategic solutions in a timely manner to enhance performance and reliability.
Foster proactive relationships with vendors and customers, maintaining strong connections with key stakeholders to ensure seamless IT operations.
Oversee the integration and maintenance of IT systems, including hardware, software, and network components.
Collaborate with cross-functional teams to align IT initiatives with broader business goals and strategies.
Stay current with emerging technology trends and assess their potential impact on the organization, proposing relevant innovations and improvements.
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