LTIMindtree Looking for Windows User Experience at Hyderabad, Telangana, India Full Time

Windows Server Admin (User Experience) JD

Years of Experience: 2 to 7 years

Mandatory Skill- RDS, RDP, Active Directory,Troubleshooting

Location : Hyderabad/Bangalore

Notice Period : Immediate to 30 days

Flexible to work with US Shifts

JOB DESCRIPTION:-

Standard for all Tracks

o 2+ years of experience in Windows Administration, Networking, Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles.

o Need to be flexible to work in shifts following the US holiday calendar. Majority work time will be EST time zone.

Soft Skills

o Leadership – handle technically challenging and politically sensitive customer situations

o Strong communications skills – Excellent spoken and written English communication.

o Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence

o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable

o Demonstrable troubleshooting skills

o Cross-team collaboration

Technical Skills

User Experience (UEX):

§ RDS(Remote Desktop Services)

§ UI/Shell

§ WMI, Script, PowerShell, Etc, Printing

§ Apps, App-V, UE-V

§ Active Directory

§ Group Policy design, management and troubleshooting

§ DHCP

§ DNS

§ Distributed File System (DFS) maintenance and design

If any are interested, please share your updated resume to the following email:

[email protected]