Project Description
Responsibilities :
1. Creation and assignment of SD requests.
2. Tasks implementation within the SD system.
3. Processing emails and other correspondence related with the SD project.
4. Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators.
5. Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process.
Skills
Must have
Nice to have :
Experience to work in a call-center, computer operator, etc.
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