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Systems Analyst
Macropace Technologies Hiring For Flexcube Technical/ Functional Business Analyst at Bengaluru , Bangalore Full Time
Job Description
Experience : 4 to 12 Years
Location:(Pan India) LTIMINDTREE office
Responsibilities:–
1. Be part of Support/Implementation activities of Oracle FLEXCUBE RETAIL Core Banking product.
2. Good knowledge of CASA/Loans/Term Deposit/GL/ATM/Clearing/ GEFU/ EOD BAtch processing
3. FCR knowledge in lower version like 2.2 or 11.x having RETAIL exposure
4. Having knowledge of table like ch_acct_mast, ch_nobook, xf_ol_st_cotxn, fct_all_fcr_txns etc
5. Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client.
6. Responsible for SLA driven Application Monitoring
7. Monitor escalations for L2/L3 Incidents and ensuring closure within the SLA’s.
8. Escalate the Incidents/failures to Level2 support as per the defined process.
9. Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications.
10. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc.
11. He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer.
12. On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location.
13. Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically.
14. On occasion he/she might be required to provide On-Call support during non-business hours.
15. Need involvement in Automation & Continuous Service Improvement
16. Guide the business users on any configuration issues related to the application
17. Regular defect status reporting along with any critical issues that may require senior management’s attention
18. Follow structured configuration and release processes for applying fixes and software release
19. Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance.
20. Desired Skills and Experience:-
21. Candidate should have hands-on Implementation and / or production support experience with Flexcube Core Banking product.
22. Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting
23. Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools
24. Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills
25. Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support.
26. Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment.
27. Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations
1. Be part of Support/Implementation activities of Oracle FLEXCUBE RETAIL Core Banking product.
2. Good knowledge of CASA/Loans/Term Deposit/GL/ATM/Clearing/ GEFU/ EOD BAtch processing
3. FCR knowledge in lower version like 2.2 or 11.x having RETAIL exposure
4. Having knowledge of table like ch_acct_mast, ch_nobook, xf_ol_st_cotxn, fct_all_fcr_txns etc
5. Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client.
6. Responsible for SLA driven Application Monitoring
7. Monitor escalations for L2/L3 Incidents and ensuring closure within the SLA’s.
8. Escalate the Incidents/failures to Level2 support as per the defined process.
9. Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications.
10. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc.
11. He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer.
12. On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location.
13. Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically.
14. On occasion he/she might be required to provide On-Call support during non-business hours.
15. Need involvement in Automation & Continuous Service Improvement
16. Guide the business users on any configuration issues related to the application
17. Regular defect status reporting along with any critical issues that may require senior management’s attention
18. Follow structured configuration and release processes for applying fixes and software release
19. Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance.
20. Desired Skills and Experience:-
21. Candidate should have hands-on Implementation and / or production support experience with Flexcube Core Banking product.
22. Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting
23. Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools
24. Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills
25. Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support.
26. Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment.
27. Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations
