Location: Bangalore
Company: Mahindra & Mahindra Limited
Responsibilities & Key Deliverables
1. Need to act as a first point of contact for dealerships for any support related to DMS Eco Systems
2. Lead the Change management for DMS Eco Systems (MDW, Sales force, Ace MDW, WYH, mobile apps and other portals used as a review / decision making tool.
3. Coordination with ADC team, Vendor team and Business team to resolve the Channel Partners queries/issues on DMS
4. Drive towards DMS sustenance, discipline, usage and data quality.
5. Periodic reviews will Dealer DP/CEO /GM on DMS data quality and improvement.
6. Conducting dealership Audits in terms of DMS Usage and compliance
7. Analyse and discuss on repeat incidents to find out solutions to minimise tickets
Experience
2-5 years
Industry Preferred
Qualifications
BE / B. Tech in Computer Science, Information Technology or MCA with 4-6 years of experience in implementing Manufacturing Execution Systems (MES).
General Requirements
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