Marriott International Hiring For Assistant Manager – IT at Gurgaon / Gurugram Full Time

JOB SUMMARY

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

CANDIDATE PROFILE

Education and Experience

. 2-year degree from an accredited university in Information Technology, Computer Science, or related major 4 years experience in Information Technology, Computer Science or related professional area.

OR

. 4-year bachelor’s degree from an accredited university in Information Technology, Computer Science, or related major certified trainer 2 years experience in Information Technology, Computer Science, or related professional area.

CORE WORK ACTIVITIES

Supporting Client Technology Needs

. Uses computers and computer systems (including hardware and software) to set up functions, enter data, or process information.

. Monitors, verifies and manages the acquisition and maintenance of property based systems.

. Assists in analyzing information, identifying current and potential problems and proposing solutions.

. Maintains, inspects and repairs equipment.

. Inspects the equipment or the environment.

. Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

. Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times.

. Verifies solutions are consistent with the client’s needs and brand specific IR environment.

. Administers and maintains mail and email.

. Maintains inventories and manages IT hardware/software.

. Provides Internet support and maintenance (if applicable)

. Provides cable management support.

. Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

. Consults on specific application issues or hardware/software problems.

. Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

. Supports determining whether events or processes comply with laws, regulations, or standards.

. Monitors processes and evaluates information according to SOP and LSOP requirements.

. Enforces IR policies and standards protecting company hardware, software and other resources at the property.

Maintaining Information Systems and Technology Goals

. Develops specific goals and plans to prioritize, organize, and accomplish your work.

. Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

. Determines priorities, schedules, plans and necessary resources to complete property projects on schedule and according to specification.

. Verifies problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

. Verifies proper asset management.

. Performs on-site monitoring of all projects.

Demonstrating and Applying IR Knowledge

. Keeps up-to-date technically and applies new knowledge to your job.

. Demonstrates knowledge of job-relevant issues, products, systems, and processes.

. Provides technical expertise and support.

Additional Responsibilities

. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

. Analyzes information and evaluates results to choose the best solution and solve problems.

. Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.

. Manages vendors for property IT requirements functioning as escalation point for problem resolution.