Marseon Pvt. Ltd. Looking for Quality Analyst (IT) at Mohali, Punjab Full Time

MARSeon is a leading provider of SOC-as-a-service (Cyber Security Operations Center – SOC) for the USA, Canada, and the UK Cyber Security market. MARSeon currently provides security SOC services to many Fortune 1000 companies in collaboration with WaveStrong Inc. and SafeAeon Inc., which are both US Silicon-Valley based Cyber Security companies.

We at MARSeon pride ourselves on our best-of-breed security solutions and services span myriad government, education, and business verticals. Our staff comprises certified technical and business professionals who can help our customers successfully navigate the complexities of planning, design, implementation, and management of securing data. Our approach is vendor-agnostic, allowing our customers to choose the best-customized security model for their business.

MARSeon is looking for a Quality Analyst (IT) for Full time.

Responsibilities

• Measure compliance against established expectations.

• Tasks may include monitoring, reporting, analyzing, and providing feedback in the tech troubleshooting process.

• Monitor calls, measure performance, and provide feedback on improvements.

• Assess performance, provide coaching, and develop learning and skills development plans.

• Conclude data and metrics (through error analysis and root cause analysis for process deviations).

Qualities

• Focussed on continuous improvement.

• Patience Ability to communicate and influence where there is no authority.

Requirements

• Experience in an IT environment.

• Experience in measuring metrics and identifying root causes.

• Must have worked in a similar role

Job Types: Full-time, Permanent

Salary: ₹350,000.00 – ₹450,000.00 per year

Job Type: Full-time

Salary: ₹29,166.66 – ₹37,500.00 per month

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