McAfee Enterprise Looking for IT Support Specialist at Bengaluru, Karnataka Full Time

Job Title:
IT Support Specialist

Role Overview:
Provide Corporate Operations Support for O365 services. To include Messaging/Teams/Intune/Azure

Company Overview:
Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at https://trellix.com.

About role :
Responsible for the distribution, installation, operations, and troubleshooting of site distributed computing environment.

Participate in hardware/software projects and deployment plans.

Analyze work group systems and recommend solutions.

Execute production processes.

Perform/manage changes to servers/environment.

Manage virus protection procedures on server.

Drive day to day business needs by managing processes and/or workflow.

Responds to customer/client requests or events as they occur.

Develops solutions to problems utilizing formal education and judgement.

About you :
Advanced level knowledge of O365 Suite (Exchange/Teams/SharePoint, OneDrive)

Configuration Device Management (Intune, Apple, Android, Windows, Autopilot)

Advanced level knowledge of Hybrid Exchange 2019 deployments

Advanced management of online and on-premise environments using PowerShell

Azure AD -User Management

Mailbox access configuration

End to end message tracking

Email Cloud Gateway knowledge (Mimecast)

Powershell scripting with view to automate manual tasks

Windows 2012R2, 2019 Server support experience

Familiarity with Service Now ticketing systems.

Understanding of Azure networking concepts

Advanced level knowledge of Exchange 2019

Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at Trellix to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Pension and Retirement Plans

Medical, Dental and Vision Coverage

Paid Time Off

Paid Parental Leave

Support for Community Involvement

We’re serious about our commitment to diversity which is why Trellix prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.