We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success.
We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.
At Medallia, we hire the whole person.
Medallia is looking for an experienced network engineer to be part of our production engineering organization, and help with the design, implementation and support of a reliable, high throughput, low latency network infrastructure for our innovative customer experience platform. This is an excellent opportunity to work on new innovative technologies and in collaboration with other talented engineers. If you thrive on building high value services that are critical for the company’s success, then come join our team.
Responsibilities:
Design and operate high throughput, low latency network infrastructure
Work across multiple technologies with other engineers to isolate and reproduce issues
Troubleshoot network layer issues in a routed containerized kubernetes world
Manage and support global network connectivity and performance
Analyze and resolve network infrastructure and connectivity issues
Architect and implement advanced network monitoring and reporting solutions
Automate network configuration changes and technologies using languages such as bash, python and go
Establish network standards and procedures. Work with other teams to ensure the network meets the business requirements
Qualifications:
Minimum Qualifications:
BS or equivalent experience in Computer Science or a technical field
5+ years of hands-on experience installing, configuring and troubleshooting network devices
Experience with OSPF and BGP layer 3 routed networks
Experience with network automation tools
Experience in a production datacenter environment
Expert routing and switching skills including wide area Ethernet transport technologies
Solid understanding of network monitoring and performance metrics
Solid understanding of application network requirements
In-depth knowledge of network protocols including BGP, OSPF, Use of VRFs and IPSEC.
Preferred Qualifications:
Excellent verbal and written communication skills, ability to work both independently and as part of a team
Experience with high performance networking (40GbE and 100GbE) is a strong plus.
Intermediate Linux skills, with some server hardware understanding
Excellent problem solving skills and ability to troubleshoot complex problems under pressure
Good understanding of project management fundamentals
Some public cloud background, such as OCI, AWS, or Azure
Background in Kubernetes a plus
Linux networking a plus
Kubernetes background and comfort will be useful
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.
Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
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