Merito Looking for Inside Sales Executive -Technical for Pune Based IT Solutions Company at Pune, Maharashtra Full Time

About Company : Our client is Pune Based ISO Certified IT Solutions Company.This Company is into the business of delivering cutting edge Software Solutions, Hardware Systems and IT Services to the Businesses and Government.

Roles & Responsibilities : Inside Sales Representative – Technical

• Coordinate with the sales team for technical requirement of customer.
• Coordinate between OEM’s, Customer and Sales team.
• Understand the requirement of customer and recommend products accordingly.
• Draw technical comparisons between End Clients (Desktops, Laptops, Thin Clients, AIO Computers & Workstations) as well as Printers (Monochrome & Colour Printers, Multi-Function Printers & Copiers) published in Government Bids with the product offerings of various OEM’S and identify compliant models.
• Draw commercial comparison between End Clients & Printers of various OEM.
• Give basic technical support via phone of remote access to new and existing customers for End Clients & Printers.
• Ensuring that support calls are logged and handled effectively and efficiently.
• Raise service requests with respective OEM for any hardware related, failure/Issues. Coordinate with the OEM support team to ensure closure/resolution of all service requests & issues.
• Adhere to timelines to deliver on commitments of submitting scope of work proposals, RFP’S and Tenders.
• Establish and maintain relations with various teams and members of OEM’S, Customer’s and Distributors.
• Attend OEM/Distributor trainings & events regularly.
• Keep abreast on latest technologies and products in the domain.
• Appear for OEM certification exams and attain certifications for different products and technologies within the domain.
• Write Minutes of Meetings and Synopsis of all customer and OEM interactions and submit to management.

Skills Required:

• Experience: 3 to 5 years.
• Qualification: Graduation in any field/BSc IT, BCA, Bachelor of Engineering in – IT or Computers through a full-time course. MCSA/ MCP Certification will be an added advantage.
• Excellent written & verbal communication/ presentations skills in English, Hindi is required to communicate with customers and OEM’S verbally and via e-mail.
• Written and verbal communication in the regional language will be an added advantage.
• Technical understanding related to IT.
• Familiarity with various operating systems and platforms.
• Basic understanding of IT system integration for medium and large organizations.
• Candidate should be able to work as an individual as well as part of a team.
• Candidate should be passionate to work in challenging environments.
• Candidate should be punctual and have excellent time management skills.

Job Type: Full-time

Salary: ₹8,086.00 – ₹36,597.80 per month

Schedule:

Ability to commute/relocate:

• Pune, Pune – 411021, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 7218156563
Application Deadline: 23/01/2023