metayb pvt ltd Looking for Technical Support Associate at Perungudi, Chennai, Tamil Nadu Full Time

Designation: Technical Support Associate
Location: Chennai, On-Site, Hybrid
What to expect from the role?

• Work experience with different systems, software, and hardware.
• Opportunity to work on IT projects.
• Work in collaboration with a team.

Responsibility:

• Diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software
• Maintain and repair IT systems
• Asset management and inventory
• Aiding technical support to staff for all technical challenges they may face, along with conflict resolution for IT problems
• Follow the SLA for issues with respect to the severity.

Requirements

• BS degree in Information Technology, Computer Science or equivalent
• Proven working experience in enterprise technical support, IT support or as a technical engineer
• In-depth knowledge in the product that the technician is supporting.
• Strong problem-solving skills
• Excellent client-facing skills
• Excellent written and verbal communication skills

Package: 300000 to 400000 per annum

Job Types: Full-time, Fresher

Salary: Up to ₹400,000.00 per year

Benefits:

Schedule:

Supplemental Pay:

Education: