Job Title: 2nd Line Support Technician
We are a leading Managed Service Provider (MSP) seeking a highly skilled Level 2 Service Desk Agent. We provide innovative technology and solutions to our clients and are looking for a professional who shares our passion for technology and customer service. If you thrive in a fast-paced environment and are ambitious and self-motivated, then we’d love to hear from you.
The Role: In this role, you will take ownership of escalated issues from our Service Desk, working closely with our Network Infrastructure team. This is a client-facing role, requiring both technical expertise and social skills.
Key Responsibilities:
Qualifications and Skills:
Job Type: Full-time
Salary: ₹400,000.00 – ₹800,000.00 per year
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Experience:
Language:
Expected Start Date: 01/08/2023
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