Senior IT Delivery Manager
The role will be responsible for managing our change agenda with one or more of our market leading technology clients within Unipart’s Logistic Technology IT Function. You will work as part of a delivery team consisting of other Delivery Managers, Developers & our Test team.
Key Responsibilities:
● Lead the IT Delivery of changes for one or more technology clients
● Be point of contact for the various stakeholders in the change, including but not limited to our internal IT team, commercial team, client commercial teams, client IT teams
● Mitigate risks associated with Client Delivery, ensuring compliance with industry standards and regulations.
● Manage the change road map, ensuring all change requests are delivered to plan & quality
● Prioritise workload for the development and testing resources allocated to the client
● Manage the IT costs ensuring timesheet completion is completed on time and accurately and that we are charging the correct costs to the client at the agreed budgets.
● Manage project forecast submissions, monitoring actuals to ensure financial accuracy.
● Collaborate with the finance department to develop and manage budgets related to IT client delivery operations.
● Ensure cost-effective resource allocation and budget adherence.
● Manage and control cost across the portfolio of clients
● Work with the other IT Delivery Managers to manage conflicts in change delivery and drive best practice
● Work with the Test Lead & Development teams to drive continuous improvement of change in the organisation
● Work with Operational & UAT teams to ensure successful delivery of changes
● Communicate with stakeholders, providing business operational risk explanations of the consequences of Delivery approaches and findings
● Managing the pipeline of change demand ensuring this is satisfied from the internal team of resources
● Excellent communication, planning, and organisational skills
● Lead the release planning meetings for multiple platforms and change releases and prepare and publish release notes and communicates success.
Requirements:
● Excellent communication, planning, and organisational skills
● 5+ years working in a logistics environment
● IT Background however candidates will be considered from outside of IT if they have had experience working with IT functions or strong project management experience
● Strong Stakeholder management – able to demonstrate managing both internal and external (client) stakeholders
● Experience of WMS products
● Project Management experience
● Prince 2 practitioner or equivalent
● Excellent leadership and team management skills
● Demonstrated experience in project management methodologies, tools, and best practices
● Familiarity with emerging technologies, such as cloud computing, IoT, and data analytics
● Strong business acumen and the ability to align IT initiatives with business objectives
● Solid understanding of IT service management frameworks, such as ITIL
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