MNR Solutions Private Limited Looking for Hiring for Technical Support- Operations at Bengaluru, Karnataka Full Time

Desired Profile:

Educational Qualification:

• B.E. / B.Tech. , M.E./M. Tech. or M. Sc. in Computer Science / Electronics Engineering / MCA. Advance degree preferred.

Training/Certification:

• ITIL, Operations Management,PMI PMP / PRINCE II.

Technical Skills:

• Sound knowledge in GSM networks, OSS/BSS, Network elements (core network, voice/sms/data) and associated IT systems.
• Strong technical knowledge and experience of systems integration and operations of GSM core voice and packet data network.
• Good understanding of Cloud/IT systems
• Best Practices & Project Management Methodology: ITIL, PMI PMP
• Project Tracking Tools: MS Project, Gantt Charts
• Microsoft Office proficiency (Word, Excel, PowerPoint, Access, Outlook)

Functional:

• Self-Motivated and persuasive.
• Customer Interface experience, preferably worked on projects with Tier one operators in Europe/USA/APAC.
• Excellent Interpersonal, Negotiation, Cross-functional team coordination.
• Attention to detail, multi-task and self-prioritize.
• Presales support capability.
• Excellent team-work oriented people management skills.
• Resource planning, budgeting and improving efficiency.
• Process implementation, management and optimization.
• Ability to communicate very effectively with customers, project stakeholders and vendors, utilizing a high level of written and oral presentation skills.
• Ability to plan, program and coordinate work, manage risk and make informed decisions regarding project delivery in an environment characterized by high volumes of work and competing deadlines
• Adapt quickly to changing priorities and organizational goals.
• Optimization of budgetary spends.
• Escalation Management.

Work Experience:

• 12+ years, with 6+ years of Technical Operations Management in GSM core networks.
• Preference would be given to candidates handling multi-network managed services.

• Strong end-to-end telecom managed services experience of operating core network, OSS/BSS and VAS systems.

§ Strong experience in resourcing, budgeting, scheduling, process control and customer management.

Job Type: Full-time

Salary: ₹2,000,000.00 – ₹3,000,000.00 per year

Schedule:

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• Technical support: 10 years (Preferred)
• total work: 10 years (Preferred)

Language: