Kindly find the job details below:
Role : Service Desk Engineer
Location: Bengaluru
Mode : Work From Office
Employment Type: Full -Time
Experience: 2+ years
Job Descritpion :
Mandatory skills required – Service Desk, RIM Support, JIRA
Roles and Responsibility:
First level techical support over phone-Specific hardware knoweldge for problem isolation and remore resolution,Windows /Linux OS Knowledge
Understanding of OS Drivers/Patches/Tools download from OEM web site,Basics of Mail Messaging (client and server side ), MS Office application, Chatting software,Skype etc knowledge,Assign tickets to respective vendors, follow up and get it closed
SLA performance improvement with more remote resolution.
Job Types: Full-time, Regular / Permanent
Salary: ₹200,000.00 – ₹400,000.00 per month
Benefits:
Day range:
Shift:
Ability to commute/relocate:
Education:
Experience:
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+91 7206133107
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