ModGen Solutions Private Ltd. Looking for Desktop Support Engineer L2 at Mumbai, Maharashtra Full Time

Job Title: Desktop Support Engineer L2

Department: Information Technology

Reporting line: Manager-IT / Team Lead

Context:

 Vmware (vSphere 6.7 & 7.0 and above) L2

 Windows L2

 Netapp Storage L2

Roles: Windows Skill Required:

 Should have good knowledge in Windows 2012, 2016 & 2019.

 Experienced in Windows Active directory Implementation, Migration/Upgrade & advanced Troubleshooting.

 Hands on experienced in Rack Servers Hardware Firmware & BIOS update.

 Should have good knowledge & troubleshooting skills on Windows Failover Clusters.

 In depth knowledge in Windows RDS servers (Licensing & performance management).  Experienced with OS, Installation, Upgrades and Patching in Virtual machines environment.

 Should have good working experience on RAID management and Array controller.

 Expert level knowledge on WSUS.

 Experienced in Rack Server management (iDRAC, ILO & KVM).

 Required Troubleshooting skills in Blue screen error, MS Cluster, and etc.

 Knowledge in NIC Teaming & Load balancer.

VMware Skill Required:

 Experienced in Vmware vSphere 6.x & 7.0 including upgrades and patching.

 Should have good knowledge in HA, DRS, RDM, snapshot, vMotion (Virtual machines & Storage).

 In depth knowledge in Vmware Standard & Distributed switch, datastore & datastore clustering.

 Good knowledge in Port groups (VLANs) Trunk & Access mode.  Creation and management of vSwitches and port groups.

 Should have good knowledge in ESXi hypervisor patching & upgrade using UMDS.

 Hand on experienced in virtual machine hardware version & VmTools upgrade.

 Should have good experienced in Vmware vCenter with HA.

 Should have good knowledge in virtual machines commission & decommission

Storage Skill Required:

 Investigate, identify, and document proposals that will improve application recoverability.

 Extensive experience and in-depth knowledge of ONTAP 9x

 Should have good knowledge in iSCSI/NFS/CIFS/SAN technologies.

 Upgrades, and maintenance of Brocade FC switches

 Snapmirror, SRM, SnapVault, Flexclone.

 Hands on experience in RAID Levels, DAS, Snap shots, snap cloning & replication methods.

 Design and implement Netapp storage systems, including installation, configuration, software upgrades, and storage provisioning.

 To provide Storage Management services, support and product support for NetApp ONTAP administration and Storage Solutions.

 In depth knowledge in Brocade & Cisco MDS SAN Switch.

Additional Skill Required:

 Experienced in Ticketing tools.

 Handling P1, P2 & P3 incidents.

 Basic knowledge about LLD.

 Knowledge in Backup & Restore using backup software’s (Veeam, Quantum Dxi and Baffalo).

Other Needs For the Position:

 Excellent written and oral communication skills; Excellent listening, presentation, and interpersonal skills with the ability to communicate ideas in both technical and user

friendly language

 Sound judgment and problem-solving abilities; Ability to work creatively and analytically in a problem-solving environment.

 Technical writing skills added advantage

Competencies for success:

 Creativity

 Learning on the Fly

 Technical Learning

 Action Orientated

 Dealing with Ambiguity

 Presentation Skills

 Peer Relationships

 Time Management

 Written Communications

 Problem Solving

Job Type: Full-time

Salary: ₹20,000.00 – ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Day range:

• Monday to Friday
• Weekend availability

Shift:

Ability to commute/relocate:

• Ambernath, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

• IT: 1 year (Preferred)
• total work: 1 year (Preferred)

Speak with the employer
+91 8828834316
Application Deadline: 30/06/2023
Expected Start Date: 01/07/2023