Movate Looking for IT Service Delivery Manager at Bengaluru, Karnataka Full Time

Exp Range – 7 to 13 Years

Location – Chennai / Bangalore

7+ years of experience managing both Development and support teams with and without client facing experience.

• Maintaining teams with high performance levels for service – related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post – incident reviews and change requests
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery and excellent application experience
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demands
• Analyzing third – party as well as internal processes, and creating strategies for service delivery optimization
• Enable teams to create good digital ecosystems for our customers through creative software development processes.
• Develop integrations between business systems for our customers in their application production ecosystems
• Ensure teams write clean scalable and smart code using .NET, maintain, revise and debug code
• Collaborate and coordinate with team members to develop, maintain and design software.
• Experience in IT development projects with knowledge in payments domain

Job Types: Full-time, Regular / Permanent

Salary: ₹1,800,000.00 – ₹2,200,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund
• Work from home

Day range:

Shift:

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• total work: 1 year (Preferred)