Log In
Sign Up
Telecommunications
Mphasis Hiring For Seniorr Technical Support Engineer – SD at Bengaluru / Bangalore Full Time
Job Description
Candidates with a minimum 3-4 years of Service Desk experience – Those with technical knowledge and L1.5 troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts.
Years of experience needed – 2 – 4 years
Technical Skills:
- Operating Systems, Desktop, Laptop, MDM, Office 365, Password reset management, MS Office, Printer, COTS Applications, Exchange Server, VPN, VOIP, other end devices and SharePoint.
Management Skills:
- Active listening and probing skills
- Effective business communication skills
- Navigate through ticketing tools and knowledge base articles.
Behavioral Skills :
- Receptive for feedback and willing to learn.
- Positive attitude and team player
Qualification:
- Any graduate
