Mr. Cooper Looking for IT Asset Administrator at Chennai, Tamil Nadu Full Time

When you click ‘Apply’, you will need to click on ‘Create Account’. By creating an account, you will be able to view your applications and their statuses. Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.

Roles & Responsibilities:
Processes requests for IT hardware/software and assists with the deployment to our user community, including packaging equipment for outgoing shipments and tracking hardware location changes, ensuring accurate accounting of assets

Processes incoming shipments of IT equipment and maintains organization of inventory storage rooms

Assist with the design enhancements of the asset repository and discovery functionality to ensure alignment with processes, workflows and modifications

Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools.

Ensure data integrity and ongoing enhancement of the IT CMDB (Configuration Management Database) and ensure effective management of the content and maintain accuracy.

Accountable for tracking and maintaining accurate inventory data within CMDB, including serial numbers and assigned user information. Directs team members on processes to ensure data integrity

Provide metrics and reports on all assets based around life cycles. Projections of spend to replace and maintain hardware over a multi-year span.

Perform audits of IT assets to verify hardware assets with actual inventory, verify software licenses with actual contracts, and initiate corrective action.

Work in conjunction with the IT Service Desk in relation to asset distribution and reclamation to ensure a high level of service.

Ensures the proper tracking of IT asset inventory levels by conducting audits and physical inventories

Assigns assets to appropriate IT teams for configuration and set-up. Ensures proper inventory levels are maintained to meet operational demand

Processes new software requests, ensuring deployed solution meets customer needs, while maintaining a focus on cost control

Works with the IT Management team, and other key stakeholders, to refine and improve current IT Asset Management processes and lifecycle. Drafts and maintains documentation of processes and procedures

Conduct research and provide recommendations on industry best practices and integrate with corporate organizational procedures.

Core Requirements:
Bachelor’s degree in Information Technology, Business, Finance or 5 years of equivalent work experience in lieu of degree

At least 3 years of IT Asset Management, inventory management, project coordination or equivalent experience required

ITIL Certification a plus

Conceptual knowledge of Information Technology

Proven ability to manage multiple tasks/projects at one time while paying close attention to detail

Must have strong analytical, time management and organizational skills

Highly motivated, results oriented and ability to work independently with minimal supervision

Physical ability to lift approximately 50lbs

Ability to effectively extract/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills

Computer proficiency required

Experience with the following tools preferred: ServiceNow, BMC Asset Core, Microsoft SCCM, JAMF or other Asset Management related software platforms

Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self. We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition ID:
018787

Job Category:
Information Technology

Primary Location City:
Chennai

Primary Location Region:
Tamil Nadu

Primary Location Postal Code:
600089

Primary Location Country:
India

Posting Organization:
Mr. Cooper

Line of Business:
Information Technology

Additional Posting Location(s):
NSM_Bangalore

Alternate Requisition:
No