Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.
Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.
Responsibilities
Install and configure software, hardware and network.
Manage network servers and technology tools.
Set up accounts and workstations.
Monitor performance and maintain systems according to requirements.
Troubleshoot issues and outages.
Ensure security through access controls, backups and firewalls.
Upgrade systems with new releases and models.
Technical documentation, manuals and IT policies.
Installing and configuring software, hardware and networks.
Monitoring system performance and troubleshooting issues.
Ensuring security and efficiency of IT infrastructure.
Requirements
Proven experience as a System Administrator, Network Administrator or similar role.
Experience with Networks (LAN, WAN, WLAN) and patch management.
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
Knowledge in PowerShell is an added advantage.
Familiarity with various operating systems and platforms
Resourcefulness and problem-solving aptitude
Working knowledge on Ticketing systems and ITSM or ITOM.
Working knowledge on Network monitoring tools.
Excellent communication skills.