NatWest Group Looking for Infrastructure Manager, VP at Chennai, Tamil Nadu, India Full Time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours , we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Join us as an Infrastructure Manager

• We’re looking for an Infrastructure Manager to join us in shaping our bank of the future through innovation and technological advancement
• You’ll ensure the operational health of the platform, covering all aspects of service, risk, cost and people
• With a broad spectrum of technology at your fingertips, you’ll help to put the bank at the forefront of innovation by simplifying our services and creating the best experience possible
• We’re offering this role at vice president role

What you’ll do

As an Infrastructure Manager, you’ll be assisting with delivering a robust production management service for relevant infrastructure platforms. You’ll be maintaining the platforms’ operational stability and performance of technology, including maintaining any systems utilities and tools provided by the platform that are consistent with the service management and risks and controls framework and processes.

Day-to-day, you’ll be:

• Driving the team’s activities to make sure that the platform integrity is maintained in line with technical roadmaps
• Encouraging innovation to develop a continual improving implementation approach at a deliverable pace, making sure that the priorities of stakeholders are delivered and support customer outcomes
• Planning and executing work within the platform and making sure that feature development requests from cross platform initiatives are responded to on time
• Articulating, championing and planning the frequent delivery of business value and customer enhanced experience, providing clear leadership to the teams to understand and focus on customer outcomes
• Seeking out opportunities to simplify the platform architecture, services and customer solutions, and guarding against introducing new complexities

The skills you’ll need

Innovation and customer experience sit at the heart of this role, so we’re looking for someone with knowledge of relevant industry standard toolsets and processes to drive up customer service within an IT environment.

You’ll also bring:

• 12 to 16 years of experience in IaaS, PaaS, SaaS and cloud technologies
• Good understanding of agile methodologies paired with working knowledge of the Agile toolsets
• Experience of working in an Agile team
• Good ability to relate everyday work to a strategic vision of team, platform and domain
• To have a understanding of DevOps mind-set, collaboration, automation and tooling
• Background of working in a complex, multi disciplined matrix team

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