NatWest Group Looking for IT Mainframe Analyst at Bengaluru, Karnataka Full Time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in India and as such all normal working days must be carried out in India.

Join us as an Environment Analyst

In this key role, you’ll support a set of environments used by a platform’s applications and assist as a point of contact for environment related activities

We’ll look to you to assist Environment Managers in preparing a rolling environmental strategy which considers risks in relation to stability and resilience

You’ll be joining a collaborative and supportive team, and have the opportunity to work with a range of stakeholders across the bank

We’re offering this role at senior analyst level

What you’ll do

We’re looking for an Environment Analyst to enable the successful implementation of platform change and deliver customer value by assisting Environment Managers to deliver complex and critical environment related activities. You’ll help create stories and features for the domain backlog to enable a continual progression of changes and look for ways to improve efficiency, resilience, reliability, quality and manual inconsistency by increasing the use of automation and virtualisation.

Your responsibilities will also include:
Supporting Environment Managers in managing a set of non-production environments and maintaining non-production environment dashboards

Understanding and maintaining a focus on customer value and providing a positive customer experience

Working with Environment Managers to understand the upcoming flow of work and the customer vision in order to contribute to a fast response to environment related needs

Understanding and communicating the environment status, health checks and status reports for the platform’s environments

Working with a range of stakeholders across the bank and third-party suppliers to make sure that platform environments are optimised

The skills you’ll need

We’re looking for a capable communicator, with knowledge of scaled Agile and Prince 2 tools and methodologies spanning value stream, portfolio, platform and feature team levels. You’ll also need technical knowledge, including platform, technology, products and domains and experience in multiple languages or technical domains.

In addition, you’ll need knowledge and experience of CA7 Workload Automation and mainframe, including TSO, ISPF, REXX, Db2 z/OS and COBOL, as well as Job Control Language knowledge, including troubleshooting and error resolution. You’ll also bring BMC Compuware File-AID knowledge, paired with at least three years of experience of working in large corporate environment, preferably in finance or banking domain.

We’ll also expect:
At least one year of experience using CA7 to build, maintain and execute batch schedules, with knowledge of CA7 concepts and commands

Experience of supporting mainframe batch processing in a production or UAT environment

An understanding of relevant industry standard environment toolsets and processes

Knowledge of operational principles

Previous exposure to virtualisation and cloud adoption models

Good collaboration and stakeholder management skills, and the ability to communicate complex technical concepts clearly to colleagues, including management level