NAVIGA is the leading provider of software and services powering the global media industry Responsibilities Strategy & Planning
Write technical specifications for purchase of corporate technology equipment, networking hardware, and related products.
Assist in developing long-term strategies and capacity planning for meeting future hardware and corporate technology needs.
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executable, and respond to crises in accordance with business continuity and disaster recovery plans.
Acquisition & Deployment
Implement desktop and server systems that utilize industry best practices to meet corporate objectives.
Deploy workstations, servers, printers, scanners, local firewalls, encryption systems, and all host security systems.
Operational Management
Manage and maintain IT cloud environments – AWS and Azure
Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and mobile devices.
Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products.
Perform on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed.
Receive and respond to incoming calls and/or e-mails regarding IT problems.
Support VoIP infrastructure and its associated software, including IP-PBXs, call management systems, voice mail, and interactive voice response.
Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
Perform and test routine system backups and restores.
Serve as cornerstone for escalating server issues; provide timely response to customer escalations.
Performs day-to-day network maintenance such as ensuring adequate file server space and virus detection.
Manage enterprise directory services and supporting server infrastructure.
Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
Analyze system, server, application, network, and input/output device performance.
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches.
Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
Knowledge & Experience
Working technical knowledge of network, PC, and platform operating systems, including MS Office, MS Windows2012 and beyond.
Working technical knowledge of current systems software, protocols, and standards, including firewalls, Active Directory, MS SQL and MS Exchange Online.
Working experience with virtualization technologies including cloud platforms.
Experience imaging machines.
Experience installing, configuring, and maintaining all manners of server hardware, storage and associated network equipment, including SCSI, RAID, and I/O topology.
Experience with server performance tuning and monitoring tools.
Hands-on software and hardware troubleshooting experience.
Experience documenting and maintaining configuration and process information.
Knowledge of applicable data privacy practices and laws.
Personal Attributes
Strong customer service orientation.
Ability to present ideas and solutions in user-friendly language.
Good written and oral communication skills; good interpersonal skills.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks.
Ability to conduct research into hardware and software issues and products as required.
Highly self-motivated and directed, with keen attention to detail.
Education & Certification
College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
Certifications in Microsoft and/or AWS system technologies.
Job Detail
Job Id
JD2138546
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
New Delhi, Delhi, India
Education
Not mentioned
Experience
Year
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