Navigator Systems Private Limited Looking for Helpdesk Executive at Ulsoor, Bengaluru, Karnataka Full Time

• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
• Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
• Improves client references by writing and maintaining documentation.
• Participates in development of client training programs by identifying learning issues and recommending instructional language.
• Accommodates client disabilities by recommending devices and techniques.
• Avoids legal challenges by monitoring compliance with service agreements.
• Improves system performance by identifying problems and recommending changes.
• Updates job knowledge by participating in educational opportunities and maintaining personal networks.
• Accomplishes information systems and organization mission by completing related results as needed.

Job Types: Full-time, Regular / Permanent

Salary: ₹18,000.00 – ₹20,000.00 per month

Schedule:

Experience:

• Help desk: 2 years (Preferred)
• Customer support: 1 year (Preferred)