Function as primary point of contact for all Servers infrastructure related services.
Operating System Installation and configuration i.e., Windows, Linux, Unix all flavors of Servers as per the SPN guideline and checklist.
Manage and maintain Hyper-converged technology deployed at SPN e.g., Cisco UCS, Simplivity.
Installation, Configuration, and supporting enterprise services like ADS, DNS, DHCP, File / Print Server, Web Servers (i.e. IIS, Apache, Tomcat), FTP server etc.
Responsible to support for virtualization technologies Hypervisor and VMware, And Linux (Multi flavors).
Installation of anti-virus tool and regular DAT / Patch updates
Monitor server uptime and utilization at regular intervals for performance and capacity management by using SPN provided monitoring tool
Need to follow SPNI’s IT & IS Policy and procedure.
User administration creation / modification / deletion of user accounts, managing roles / groups and permissions.
Complete ID deletion process need to follow for any AD ID deletion activity.
Security Management (as per SPN Processes): Such as Configuring Account policy, Access rights and Password control.
Document and follow standard server start up and shutdown procedures as confirmed by SPN.
Perform Microsoft & Non-Microsoft patch management as per SPN guidelines for Windows and Non-Windows OS
Create and modify user login scripts as per SPN guidelines and process.
Configuration & Troubleshooting OS related Problems.
Restoration of server operating system in the event of a crash by using VMware Snapshot if available or using appropriate mode.
Carrying out Server Data backup activities management and to provide solution in case of technical hurdles and need to do restoration of backup data as per SPN guidelines including Tape movement
Maintain and update IT Infrastructure server inventory regularly as per SPN defined format.
First point of contact for clients for issues concerning their IT systems and equipment. Conduct telephone support to customers by...
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