Netrix LLC Looking for Solution Architect – Microsoft Collaboration at Mumbai, Maharashtra Full Time

POSITION SUMMARY:
The Solution Architect (SA) is a senior resource that will lead, develop, and present solutions for new opportunities, focused on top of the sales funnel activities for Microsoft Collaboration technologies (Teams Enterprise Voice, Teams Direct Routing, Call Center, etc.). The SA will provide direct sell-side technical expertise and thought leadership on solutions for the purpose of closing new revenue. The SA will work with the Account Executive to help begin the client journey from origination to implementation. The SA will primarily be engaged in scoping and design of new client opportunities, but will also be engage in:

Thought leadership (offerings, workshops, demos, R&D)

Brand integrity as it relates to the client, engagement, and our partners

Solution demos, workshops, and guiding customer to the solutions Netrix offers

Building out customer journeys with AE’s to reach goals

Responsibilities:
Solution Architect duties include, but are not limited to the following:

Maintain close communication and good working relationships between sales, delivery, and product organizations.

Maintain positive culture and connectedness within the SE organization and engagement beyond.

Ensure opportunity SLAs are met.

Drive relationships with the partner ecosystem and Netrix brand.

Work with sales teams for constant improvement and acceleration of client engagement and throughput of opportunities.

Provide subject matter expertise and coordination for SOW/proposals for Managed Services.

Participate with sales, marketing, and operations to improve win ratios for professional services and monthly recurring revenue.

Work to improve best practices of sales engineering organization.

Day to Day Activities

Engage with the Account Executives on new opportunities,

Qualify opportunities and evaluate prospect needs

Develop proposals and/or statements of work (SOWs) to present to the prospect.

Engage as technical leader for Managed Services to communicate, collaborate and plan engagement with existing and new customers.

Maintain a current level of understanding of channel operations for our major channel partners.

Lead workshops/assessments to clients in areas such as Teams Enterprise Voice, Direct Routing, and other opportunities

Provide technical thought leadership/ marketing/ branding of Netrix to community

Create thought-leadership content.

Develop compelling client demonstrations

Conduct internal and external (client-facing) webinars

Sales enablement

Qualifications and Requirements:
Minimum 5 years’ experience designing and selling unified communications solutions.

Minimum 2 years’ experience designing and selling Microsoft Teams Business Voice or Enterprise Voice.

Completed Microsoft MS-720 Teams Voice Engineer exam

Deep understanding of Teams Voice concepts and features, including calling plans, direct routing, auto-attendant, emergency (911) calling, call queues and PSTN connection options.

Deep understanding of voice infrastructure including SIP trunks, PRI, and Session Border Controllers (SBC) by AudioCodes and Ribbon.

Experience with Microsoft Teams voice endpoints from Poly, Yealink, AudioCodes and others.

Ability to confidently present solutions to prospects and customers and answer technical questions during sales presentations.

Netrix is a leading provider of cloud, security, collaboration, ITSM and application development solutions. Through both proprietary and managed solutions leveraging leading third-party tools, Netrix addresses the most mission-critical IT needs of midsize and enterprise businesses.

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500 detailing the country’s top system integrators.

At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To learn more about Netrix, LLC please go to www.netrixllc.com.