To install and configure computer hardware, networks, operating systems and
applications (desktops and servers).
To troubleshoot system and network problems and diagnose and solve
hardware/software faults.
To replace hardware and parts as required.
To repair a fault or set up a system following diagrams and written instructions.
To support the rollout of new computer applications.
To provide telephone, e-mail and remote support to all IT users, solving their
problems and providing procedural documentation as required.
To use remote support tools to manage remote systems and desktops.
To maintain the IT Service Desk system, logging all incidents and requests,
their acknowledgements and their resolutions and ensuring that all support
tickets are handled effectively and expeditiously.
To set up new users accounts and profiles and deal with password issues.
To prioritize and manage many open cases at one time.
To assist end users to transfer data electronically into, between and from
databases with the required security procedures.
Identify and correct or advise, on operational issues with end users computer
systems.
To manage backups of all systems ensuring that they run successfully and to
manage rotation of backups off-site for safe storage.
To maintain the inventory of hardware and software licenses and telephone
contracts.
To develop and maintain the IT section of the intranet, including good practice
and troubleshooting guidance.
To have data security of codes as well other data.
Must have experience of security on all 3 OS Linux, windows, and IOS.
Must have experience in LAN,WAN, and centralizing systems as well RDP.
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Speak with the employer
+91 9427972452
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience...
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