What you’ll do:
Participate in 12×7 shifts working with a global team in follow the sun model. ( No Graveyard or Night Shift)
Provide remote infrastructure support for our SaaS, PaaS, IaaS products across globally distributed data centers
Automate OS and application deployments using tools such as WDS, Cobbler and Puppet
Conduct regular patch management and system maintenance to ensure the health of platforms/servers
Set up health checks for systems & applications in monitoring tools like Zabbix, Nagios, SolarWinds etc
Troubleshoot and fix issues meeting SLA’s and operational standards
Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs
Liaise with engineering teams for RCA’s, permanent resolutions on issues using tickets and chat conference rooms
Identify repetitive tasks and automate using Bash / Ruby / Perl
Contribute to operations handbook
Investigate and assess alerts for hardware and schedule replacement or tests
Initiate emergency maintenance as needed for failed/failing hardware (drives, RAID controllers, power supplies, etc)
Provide guidance to L1 monitoring regarding hardware status/health, complicated server health analysis
Ensure smooth hand-offs between shifts
Who you are:
You must have strong interpersonal communication skills and ability to work well in a diverse, team focused environment
You must be an expert in Linux/Unix Operating system fundamentals, file system troubleshooting and various tools/ services that are available by default with the Operating system
You are an expert on all things related to keeping a Linux, Apache, MYSQL stack up running and secure
You have advanced skills troubleshooting skills on Dell and Supermicro Hardware along with Raid controllers from Dell, LSI & Adaptec
You have a passion for system monitoring tools and are a hands on expert at maintaining tools like Nagios, Zabbix, cacti, Ganglia, etc
You always looking for scope to automate and build tool to expedite repetitive task
Strong grasp on configuration management tools, such as Ansible, Puppet or Chef
Expert level skills with Scripting/Programming in Bash/PERL/Ruby/Python/Go (any) and a good understanding of regular expressions
At least 4 years of hosting industry experience working on large cluster of servers running common web hosting panels like cPanel, Plesk, website Panel, Parallels virtuozzo, etc
In depth knowledge of how the Internet works (HTTP, DNS, Streaming, Mails etc.) and experience in
configuring and optimizing services (DNS,Webserver,Mail) and the infrastructure necessary to support a dynamic website (load balancers, connecting to databases, etc.)
Expertise with configuring IPsec, VPN, Load Balancing, Iperf, MTR, Routing Protocols, SSH, Network Monitoring / Troubleshooting tool.
Good understanding of various other technology stack like Networking, Central storage & Data Center operations.
You have networking experience including packet decoding, layer 2 switching basics and a good understanding of the OSI model
Experience in file systems like ext3/4, XFS, ZFS, btrfs, NAS, SAN, SAMBA etc
Expert level knowledge in server hardening by managing IPTables, CSF, Firewall, Selinux
Hands on experience with virtualization technology Citrix XenServer/VMWare/KVM
Why you’ll love us:
In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love:
Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally.
Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don’t worry! Our employee’s assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest free loans & Flexi-leave policy – we’ve got your back
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