Newfold Digital Looking for Systems Administrator at Bengaluru, Karnataka Full Time

Newfold Digital is a leading web technology company serving seven million customers globally.

Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, BigRock, ResellerClub, Crazy Domains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs

What you’ll do:
Participate in 24×7 shifts.

• Provide remote infrastructure support for our SaaS, PaaS, IaaS products across globally distributed data centres
• Automate OS and application deployments using tools such as WDS, Cobbler and Puppet
• Conduct regular patch management and system maintenance to ensure the health of platforms/servers
• Set up health checks for systems & applications in monitoring tools like Zabbix, Nagios, SolarWinds etc
• Troubleshoot and fix issues meeting SLA’s and operational standards
• Manage incidents and escalations as per policies/procedures to meet incident management and uptime SLAs
• Liaise with engineering teams for RCA’s, permanent resolutions on issues using tickets and chat conference rooms
• Identify repetitive tasks and automate using Bash / Ruby / Perl
• Contribute to operations handbook
• Investigate and assess alerts for hardware and schedule replacement or tests • Initiate emergency maintenance as needed for failed/failing hardware (drives, RAID controllers, power supplies, etc)
• Perform L1 monitoring regarding hardware status/health, complicated server health analysis • Ensure smooth hand-offs between shifts

Who you are:

• You have strong interpersonal communication skills and ability to work well in a diverse, team-focused environment
• You have at-least 2 years of experience working as a System Administrator/Monitoring engineer supporting a large cluster of shared hosting servers
• You understand Linux/Unix fundamentals, file system troubleshooting and various tools/ services that are available by default with the Operating system
• You understand various distributions nuances (RHEL/Centos/Debian/Ubuntu etc), package management, etc
• You have networking experience including packet decoding, layer 2 switching basics and a good understanding of the OSI model
• You have a good understanding of concepts like DNS, HTTP, TCP/UDP
• You have hands on experience in RAID / DAS / SAN / NAS
• You have intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot, etc
• You are familiar with Firewall tools like iptables, CSF
• You have intermediate level skills in managing database servers running MySQL
• You have intermediate level skills with GIT / CVS or any other versioning system
• You have intermediate level skills with Scripting/Programming in Bash/PERL/Ruby/Python/Go/PHP (any) and a fair understanding of regular expressions
• Education Qualification : Diploma / BE / BCA / MCA / MSc in Comp / BTech/ Mtech (RHCE/CCNA certified will be a Plus)

Why youll love us:
In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think youll love:

Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our Expert Speak sessions/E-learning courses to grow professionally & personally.

Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.

Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.

Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don’t worry! Our employee’s assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.

Weve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy – we’ve got your back!