Technical Support Engineer
Picsys is one of the top CCTV manufacturers in India having its base in Bangalore.
We are currently expanding our footprint and welcoming the right talent to join our team.
Job Description:
Responsibilities and Duties
1.Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions.
2.Interacting with clients via. live chat, web based systems, telephone to resolve their problems and gather feedback.
3. Providing remote support to the clients.
4. Providing demo, presentations, and training to the clients as and when required.
5. Providing Daily & Weekly report
6.Testing & analysis of all products & services.
7.Customer handling skills.
Job Type: Full-time
Salary: CTC-300000-450000
Role: Technical support Engineer
Location: HRBR Layout, Kalyan Nagar , Bangalore
Reporting To: Director
Qualifications: BE Electronics /Diploma in Electronics /Other Degree
Experience: 5 years in installation/commissioning /technical support of ELV –CCTV (fibre optics, LIU, Patch chord)/switches (managed/unmanaged) .Good customer handling and relationship building skills. Outstanding understanding of consumer queries and offer quick resolution.
Job Type: Full-time
Salary: ₹300,000.00 – ₹450,000.00 per year
Shift:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
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