Interested Candidates may go through the below job description and forward your resume to
[email protected]
Job Title: Data Processor Specialist
Department: EBSCO Corporate IT Help Desk Services
About Company:
NISC Export Services (NES), a strategic software development partner of EBSCO Industries, Inc of
Birmingham, Alabama is seeking a “Data Processor Specialist” (DP Specialist) for its location at
Cherlapally, Hyderabad.
NES provides world-class support services to EBSCO subsidiaries and their employees. We deliver
unmatched value through a combination of process excellence, quality control, and technological services
such as Administrative Services, Help Desk Services, Identity and Access Management, and Information
Security Operations.
Job Description:
Involves processing non-technical, data entry work and performing audits in systems such as ServiceNow,
Snow Software, and Microsoft Office365.
Duties and Responsibilities:
Creates and processes ServiceNow tickets for various CorpIT workflows
Prepares and maintains data for CorpIT Projects
Converts ServiceNow tickets to Rally user stories
Maintains daily and monthly operations by following policies and procedures
Tests customer and team system changes and upgrades by inputting new data
Tagging Incidents for widespread outages
Software asset life-cycle management
Resolves deficiencies by using standard procedures
Provides basic administration services for Microsoft Office365
Preferred Qualifications:
Education:
Bachelor’s Degree
Skills & Abilities
Experience with MS Office
Good written and verbal English communication skills
Organization skills
Attention to detail
Confidentiality
Comfortable working under rotational shifts
Joining Immediately
Candidates residing nearby Cherlapally
Working Conditions
Work Timings: 8:00 AM to 5:00 PM, 5:30 PM to 2:30 AM
Workdays: 5
Experience 0 – 1 Year
Package: Negotiable