We have the opportunity for position Service Delivery Manager
Company Profile & JD
Job Location: Mumbai
Position: Service Delivery Manager
Nividous(www.nividous.com)
Nividous, a global intelligent automation company, is passionate about enabling organizations to work at their peak efficiency. We, at Nividous, realized quite early that automation must be approached holistically and not siloed. This is why from day one we have focused on building a comprehensive business automation platform that harnesses the power of RPA, AI, and BPM. Having these three key pillars natively available in our platform is our key differentiator.
At Nividous, we are proud of the fact that we have 100% customer retention, and we are being recognized by leading industry analysts across the globe. Our endeavor is and will remain, continuous innovation in our products and services to help our customers improve their competitive advantages.
At Nividous, we are looking for: Service Delivery Manager
Service Delivery Manager
Experience: 7+ Years
Skills: PMO, IT Services Resource Planning
We are looking for a dedicated service delivery manager to be responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. The service delivery manager may perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory. The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.
To be a successful service delivery manager, you should demonstrate strong leadership and teamworking skills. You should also demonstrate excellent communication and computer skills.
Responsibilities:
Requirements:
Job Type: Full-time
Salary: Up to ₹2,500,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
COVID-19 considerations:
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