Job description
Technical Support Analyst
Job Type: Full-time
Immediate joiner preferred.
Work at Melbourne hours (3 AM – 12 Noon IST)
Experience: 1-2 years
Skills Required:
.NET, SQL / PL-SQL
Troubleshooting and Problem solving
Good communication
Work involved
Develop good understanding of the software and process implemented that requires support.
Follow the Standard operating procedures to monitor the processes and ensure working at all levels.
In case of issue at any step, perform troubleshooting and root cause analysis, to understand the reason.
Day-to-day Reporting, communicating status to various stakeholders.
Create help documents and guides, updating existing troubleshooting guides.
Address enhancements, changes and new requirements in the process once has complete understanding developed.
Job Type: Full-time
Salary: ₹300,000.00 – ₹500,000.00 per year
Schedule:
Application Question(s):
Experience:
Speak with the employer
+91 7406025169
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