Nohitatu Looking for PE TECHNICAL SUPPORT ENGINEER at Chennai, Tamil Nadu Full Time

ROLES AND RESPONSIBILITIES :
Provide first and second level customer support for our JavaScript, .NET, and Java/Android products. Analyze problems, answer questions, and create solutions. Provide training about the products.

Proactively monitor prospect processes to optimize sales opportunities. Assess customer needs and support the sales team by providing them with information about customer business needs.

Identify product bugs and coordinate with development to assist in fixes.

MUST HAVE

MUST HAVE :
Have strong analytical skills and software engineering knowledge of JavaScript, C#, or Java, and familiarity with a scripting language, basic network protocols, databases and Windows. UNIX and SQL experience is a plus.

Genuinely enjoy helping support our client needs.

Self-manage your work, effectively prioritizing tasks and time, and working for continuous improvement.

Develop an in-depth understanding of our products, offerings and services.

Demonstrate excellent inter-personal skills, communicating effectively in all situations.

Act dependably, with a flexible, proactive, “can do” attitude.

Act professionally, with respect for customers, colleagues and others.

Have a degree in Computer Science or related field.

Excellent Communication skills

Ability to work independently

Experience: 0-1 Years