Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you’ll be part of
Strategy and Technology lays the path for Nokia’s future technology innovation and identifies the most promising areas for Nokia to create new value. We set the company’s strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.
ERP Services is part of the IT Enterprise Applications and Operations team focused on the service offering related to the different applications of the ERP landscape. Our team is focused on end user satisfaction within the boundaries of the agreed service levels and assuring business continuity.
What you will learn and contribute to
Are you passionate about IT Service Operations and want to become our new ERP Service Owner?
As part of our team, you will:
be responsible for the operational aspects of IT Services within your portfolio
focus on service business continuity
assure the fulfilment of agreed service performance levels
strive for continuous service improvement
Key tasks and main responsibilities:
Your skills and experience
a Bachelor in IT engineering or equivalent
10+ years of experience in IT Service Management
Strong communication skills – English fluent
It would be nice if you also had:
ITIL certification
Understanding IT Platforms and IT Tool landscape of an ERP Eco-system
Experience in overseeing major outsourced services and managing the partnership
Knowledge of Business Performance Reporting and Analysis
Familiar with SOX controls
Ability to work with people across different regions
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
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