Job Description for HelpDesk Support for Desktop
The HelpDesk Technician is responsible for handling first level/second-level support of service requests. This relates to all technology that the customer is using. This will include workstations, servers, printers, networks, and client applications, specific hardware, and software. The technician must be able to support remote-work applications.
Strong Interpersonal skills are required. This includes verbal and written communication skills, active listening, telephony, and customer-care.
Duties and Responsibilities
Technical Skills
Providing technical assistance for questions and problems including:
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹420,000.00 per year
Benefits:
Day range:
Shift:
Application Question(s):
Experience:
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