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Software Developer
NorthStar Group Inc. Looking for Network Support Engineer (L1) at Jaipur, Rajasthan Full Time
- Around 3 years of Service Desk experience
- \ Basic trouble shooting calls, attend customer calls, responding to client, Incident reporting.
- \ Familiar with ITSM Process, core services, customer escalation, SLA, client support.
- \ Knowledge Incident management, service desk tools like ServiceNow
- \ Familiar with SolarWinds monitoring
- \ Understanding of network domain understanding – Cisco Network solutions, Data Center fabric, Router & Switch, Firewalls , Load balancer
Job Type: Full-time
Salary: ₹134,300.73 – ₹700,000.53 per year
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Day range:
Shift:
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
