Detailed JD:
Extensive knowledge and approx. 10+ Years of experience in the enterprise IT infrastructure of implementation and maintenance of Backup solution.
Should be well experienced in customer facing skills such as – Technical understanding, presentation skills, deep expertise in backup hardware and software (Ransomware protection, criticality of data, data resiliency, isolation, Backup tool (Preferable Commvault)
Understanding and experience with highly complex mission critical application(RTO and RPO), legal data, Data governance, GDPR, PII information.
Excellent understanding of Backup technology with a clear understanding of Filesystem, OS, VADP, NDMP, DB Backup, Snapshot & system recovery technology.
Knowledge and experience with one or more of the following: Data center infrastructure, Software-defined Backup, SaaS base Infrastructure, Public/Private cloud, high performance computing, Ransomware protection, Identity and access, Security patching, endpoint management, Network, Firewall.
Experience with backup/ recovery architecture and design with one or more of the tools (DataDomain, Avamar, Commvault, Networker, Veeam, Cohesity, Rubrik, Veeam, NetBackup)
Hands-on lab and proof of concept experience a big plus. Willingness to be flexible in a rapidly growing entrepreneurial, dynamic environment.
Perform daily monitoring and management of the backup solution.
Perform problem management and incident correlation on re-occurring issues.
Create and update documentation of backup environment.
Be an escalation point of all backup related issues.
Performance and capacity management.
Good expertise of Change management.
RCA preparation and meeting SLA for RCA submission.
System administration and IT certification in Linux, Microsoft, VMware or other network related fields are added advantage.
Excellent written and verbal communication and presentation skills mandatory
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