NR Success Manpower Solutions Looking for HIRING FOR TECHNICAL SUPPORT ASSOCIATE – Jaipur at Jaipur, Rajasthan Full Time

JOB DESCRIPTION

Please go through the JD for International campaign

· Process – International Campaign

· Nature – International voice / blended campaign

· Working culture – 5 days working with 2 split week offs.

· Shift – Rotational shift (Majorly night shifts)

· Location – Jaipur

· Designation – Customer Service Executive – Adobe

· Industry – Technical Support

· Skillset – Fresher/Experience

· Qualification – Graduation Mandatory / HSC + 3 yrs Diploma in any field

· Salary – 26k to 34k including Performance Linked Incentives [PLI]

Requirements:

Good in communication, candidates with experience in customer service, managing international customers, should have basic technical knowledge of computer applications, candidate with a computer tech background, Technical support. Immediate Joiners

Work From Office

Job Description –

Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
Improves client references by writing and maintaining documentation.
Participates in development of client training programs by identifying learning issues; recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Avoids legal challenges by monitoring compliance with service agreements.
Improves system performance by identifying problems; recommending changes.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.
Accomplishes information systems and organization mission by completing related results as needed. Required Skill Set:
Problem Solving, LAN Knowledge, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration, UNIX System Administration.
Excellent verbal and written communication skills, as well as strong analytical and problem- solving skills.
Sound Technical Knowledge of DNS & Web Hosting.
Basic knowledge of Perl, CHI, HTML, Java & e- commerce.
Intermediate knowledge of MS Office suite, include Excel.
Good Customer service & interpersonal Skills.
Ability to Multi task.
Good Typing Speed (25- 30 w.p.m.).

Interview Mode

o HR round (Link Assessment)

o V&A Round

o Ops Round

o Non-voice & Voice International Versant

Please feel free to reach out for any queries or further details if required.

REGARDS,

Nisha

7415025071

Job Type: Full-time

Salary: ₹20,000.00 – ₹36,000.00 per month

Schedule:

• Day shift
• Evening shift
• Fixed shift
• Flexible shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
• UK shift
• US shift
• Weekend availability
• Weekend only

Supplemental Pay:

• Performance bonus
• Shift allowance

Education:

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

Speak with the employer
+91 7415025071