NTT DATA Business Solutions Looking for Associate System Administrator at Hyderabad, Telangana Full Time

JD for Associate System Administrator

IT Support duties and responsibilities of the job

Should have vaccinated (with 2 doses) against Covid.

EPABX, SIP Trunk, Local and international Telephony

Atleast 2 to 3 year of experience in IT Support Engineer.

Installing and configuring computer hardware, software, systems, networks, printers and scanners

Troubleshooting and fixing IT Incidents

Monitoring and maintaining computer systems and networks.

Responding in a timely manner to service issues and requests

Providing technical support across the company (this may be in person or over the phone/Remote support)

Setting up user accounts for new users in laptops and desktops.

L1 Network Support

Repairing and replacing equipment as necessary

Provide 1st and 2nd level support.

IT Support job qualifications and requirements

Any graduate with Computer Science background

Good to have ITIL Training/Certification

There are also a number of qualities that candidates should be expected:

A technical and logical thought process.

Problem-solving skills.

An ability to stick to strict deadlines.

An ability to prioritise and delegate.

Willing to travel to NDBS Branch offices for official work.

Willing to work in a 24/7 environment

Team Support:
Engineer will be part of a talented IT team that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.

Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.