Desktop engineer
Level 2
. Good communication skills.
. Graduate/Diploma in any discipline.
. Good Technical skills in solving desktop issues with Windows OS, Mail client (MS Outlook)
Blackberry Configuration, End user network issues, Printer issues, MS Office issues.
. Ability to do asset management activities, IMAC and hardware break fix.
. Coordinate with the on call support provider, and other vendors for call closure.
. Preferably MCP certified
. Ability to support Servers with respect to Account creation, basic disk and file permission
etc.
. Perform certain Server OS (Windows & UNIX) operation like basic installation configuration.
. Basic Networking Knowledge
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