Be a part of 24/7 Shift based monitoring team.
Monitor infrastructure for availability and other factors on Solarwinds.
Basic knowledge/understanding of Switches, Routers, Firewalls, wireless devices, Servers, and storage.
1st level troubleshooting of issues.
Vendor coordination for IPS and hardware related issues.
Ticketing on Service now.
Escalate in a timely fashion.
Good communication (verbal and written).
Network, Help Desk, Information Technology, Telecom, Telecommunications, Technology
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