Create and Update asset records in the Asset Database accordingly throughout all stages of asset lifecycle
Experience in HAM processes including IMACS and others.
Interact directly with internal stakeholders to obtain relevant data in required forms to manage hardware asset inventory.
Utilize Data analysis tools and techniques like MS Access, MS Excel.
Perform data reconciliation among asset inventory and various other sources.
Ensure quality and timely delivery of customer requirements.
Generate specific and ad-hoc operational reports.
Perform various Hardware Asset Management duties as assigned.
Highlight challenges identified in day to day operational work and suggest improvement ideas.
Ability to work independently with minimal supervision.
Attend regular calls/meetings with operational stakeholders.
Requirements:
3+ years of experience in a similar role
Basic knowledge on Excel, Access, other tools to create reports and Dashboards
Good verbal and written communication skills with emphasis on customer service.
Detail oriented, customer and result delivery focused, good analytical skills.
Preference
Degree in a technical field
Experience on industry leading IT Asset Management tools such as Service Now/Flexera/Remedy preferred.
Any relevant Industry Certification would be given preference.
Experience working in a managed services environment and with virtual teams
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