Support Skill : Desktop L2
New laptop/Desktop OS, Drivers, and standard application installations
Basic user profile and Zscaler /VPN application configuration
Tracking central IMAC and coordinating with users end to end for allocation
Ensuring endpoint compliance requirement fulfilled
Should be experience in OS level, Application issue troubleshooting
Should be experience in Applications installation and configurations
should be able to handle OS reinstallation/new machines installation
Coordinating with OEM and Vendor
Should have experience of remedy ticketing and remote tool
should be able to handle LAN, Wi-Fi connectivity related troubleshooting
Troubleshooting of VPN & Remote Access token related issues
Good Communication and Soft skills
Job Types: Full-time, Regular / Permanent
Salary: ₹18,500.00 – ₹22,000.00 per month
Benefits:
Schedule:
Ability to commute/relocate:
Education:
Experience:
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