· Troubleshooting desktop / laptop OS issues.
· Support for standard software issues
· Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
· Installation / re-installation / configuration of systems, printers, scanners.
· Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
· Installation / re-installation / configuration of in-scope client software / applications.
· Installation / configuration of e-mail clients.
· Troubleshooting e-mail client related issues.
· Troubleshooting printer / scanner related issues.
· Troubleshooting issues related to standard office software’s (MS Office Word, Xls, PowerPoint etc.) and internet client.
· Support for local area network issues (LAN), DHCP client.
· Install antivirus software and check virus definition auto updates.
· Install approved patches onto desktops / laptops.
· Configure Print Queues for Servers / Users / Groups.
· Troubleshoot print queue related issues.
· Configure appropriate rights and permissions for accessing printers.
· Remove virus from respective desktop / laptop with the antivirus software.
· Hands & Feet support for all IT devices at Plant/office locations.
Job Types: Full-time, Regular / Permanent, Internship, Freelance
Salary: ₹20,000.00 – ₹25,000.00 per month
Benefits:
Day range:
Ability to commute/relocate:
Education:
Experience:
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