Job Description
Responsibilities:
Understand business requirements as well as high-level technical requirements. Work with the Product Management and Engineering leadership to plan the product roadmap.
Coordinate delivery of multiple concurrent projects
Create timelines, identify key deliverables, manage change control, issues and risks
Manage project communications including regular status reporting and project updates to the leadership team, and ensure stakeholder involvement and attention
Work with technical and non-technical teams, including Customer Support, Product Management, Engineering and Cloud Operations teams with efficient and effective resolution of customer issues and escalations
Work as part of a cross-functional group to evolve the Project Management Methodologies and development process improvement
Be very quality conscious and drive for high quality delivery
Required Skills and Experience:
7+ years experience in the IT industry, familiar with software development life cycle. Saas Cloud experience is a plus.
4+ years experience in project management roles.
Previous leadership experience in developing and managing diverse global teams.
Must demonstrate a solid track record of delivering results, esp., of large scale complex projects
Experience in leading project meetings for various audiences from different teams, different levels including executives.
Experience in Agile development methodology
Strong written, verbal, presentation and interpersonal communication skills
Strong sense of ownership, not letting things fall apart.
Detail Oriented, follow deliverables thoroughly, help team to remove road blockers