Company Overview: Our client is embarking on a transformative venture aimed at delivering cutting-edge Legal Process Outsourcing (LPO) services. Armed with an in-depth comprehension of legal processes, regulations, and cutting-edge technologies, they’ve curated a specialized team of legal experts well-versed in providing efficient and cost-effective legal solutions. Leveraging innovative approaches and state-of-the-art technologies, their services encompass Litigation Support, IP Services, Legal Research and Analysis, Document Management, and beyond. Their commitment lies in fostering a culture of excellence that empowers their teams to consistently deliver flawless solutions within stipulated timelines.
Role Overview – Seeking an experienced Chief Information Officer (CIO) to oversee and manage the information technology operations of the organization. The CIO will be responsible for designing, implementing, and maintaining the IT infrastructure, oversee the design and implementation of the Business Applications, Front End Interfaces to enable business teams to collaborate with our clients seamlessly to their platforms and leverage your industry skills to integrate technology and business processes for the company.
The ideal candidate will have a strong background in Legal Services Business Software and Applications including eDiscovery and Workflow Management Software Platforms, possess excellent technical skills, and a thorough understanding of the specific needs and challenges of Legal Services Environment.
Key Responsibility Areas:
1. Business-Technology Interface: Lead the Interaction between Business Teams and Technology department to help translate business requirements into technical solutions and vice versa.
2. GUI Interface Development: Lead efforts to develop business friendly Front-End Interfaces to simplify and enhance the interaction between business teams and their clients meeting specific business needs, ensuring optimal functionality and usability.
3. Global Workflow Design and Operations: Collaborate with cross-functional teams to identify opportunities for workflow automation and process optimization using the technology platform.
4. Technical Leadership: Demonstrated leadership in IT space to create, modify, and maintain components of the Business Platform and Solutions used in the Legal services Industry.
5. Cost Optimization: Optimize the IT spend without effecting the delivery capabilities, performance, and quality of services.
6. Ensure the availability, reliability, and performance of IT systems and applications, proactively identifying and resolving issues to minimize downtime and disruptions.
7. Collaborate with stakeholders to identify and prioritize IT requirements, ensuring that technology solutions are aligned with business needs.
8. Manage IT projects, including planning, resource allocation, and coordination with internal teams and external vendors to deliver projects on time and within budget.
9. Develop and enforce IT policies, standards, and procedures to ensure compliance, data security, and the protection of sensitive information.
10. Stay up to date with the latest trends and advancements in information technology, identifying opportunities for innovation and improvement within the organization.
11. Manage relationships with IT vendors and service providers, evaluating their performance and negotiating contracts and agreements to optimize service delivery.
12. Ensure the implementation and adherence to IT governance frameworks, ensuring compliance with legal and regulatory requirements.
Qualifications:
1. Bachelor’s degree in computer science, Information Technology, or a related field. A master’s degree is preferred. 2. Related experience of at least 15+ years in IT management with significant experience in the Legal Services Industry with demonstrated leadership experience in guiding and managing team of professionals. Prior LPO experience is mandatory.
3. Strong technical knowledge and understanding of IT infrastructure, Business Applications Like Relativity, Nuix, BrainSpace, QuickBase, OutSystems, Mendix, including servers, networks, cloud computing, cybersecurity, and data protection.
4. Experience in managing and leading IT teams, fostering a collaborative and results oriented work environment.
5. Solid project management skills, with the ability to prioritize and manage multiple projects simultaneously.
6. Excellent problem-solving and decision-making abilities, with a proactive and solution oriented mindset.
7. Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
8. Knowledge of IT governance frameworks, industry standards, and best practices.
9. Professional certifications, such as ITIL, PMP, or CISSP, are highly desirable. I
f you are a results-driven Leader with a strong background in IT environment in the Legal Services Industry with a passion for driving technological innovation, we encourage you to come forward and Join our clients dynamic team and contribute to the growth and success of the organization.
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